Read aloud

Icon: Emergency responseEmergency response

In the event of an emergency such as an earthquake or fire, people with disabilities may be delayed in understanding the situation or may not be able to evacuate on their own, so check in advance what kind of response you need to take.
 It is important to understand the types of people with disabilities who use facilities on a regular basis.Then, be prepared to respond appropriately to the problem in the event of an emergency.

Image: Initial response

Response and consideration in emergencies such as earthquakes and fires

Icon: Blind person
Visually impairedin the case of:
``I don't know where the evacuation exit is'' etc.
  • Let the staff guide you after explaining the surrounding situation verbally.

Icon: hearing impaired
Deaf personin the case of:
"I can't hear the emergency broadcast"
"I can't catch information such as broadcasting" etc.
  • Write "There is an earthquake. Please evacuate" on a piece of paper or a writing board and convey the information in writing.It is a good idea to prepare an emergency message board in advance.
Image: Message board
It is convenient to print and file emergency announcements in advance.

Icon: Physically disabled person (standing position)Icon: Physically disabled and sports ~Wheelchair users~
Physically handicappedin the case of:
“I can’t go down the stairs,” “I can’t use the elevator,” etc.
  • If there is an evacuation ramp, please guide them there.If there is no ramp, evacuate outside the building by lifting the person in a wheelchair from the evacuation route, or carrying the person on your back and folding the wheelchair separately.

Icon: Intellectually disabled/mentally disabled personIcon: Intellectually disabled/mentally disabled person
Intellectually disabled/mentally disabledin the case of:
``I can't move due to emergency situations or sirens,'' etc.
  • Move him to a safe place and encourage him to calm down.If evacuation is a priority, please evacuate while having a staff member accompany you and calling out to you to make you feel safe.


Ideas at the facility

Disseminating emergency response information through posters

In an emergency, it is essential to cooperate not only with staff but also with those around you.

●[Kagoshima Prefecture Independence and Exchange Center for Persons with Disabilities]
We display posters about emergency response for people with disabilities to promote understanding among those around us.

Image: Posting emergency response posters to raise awarenessPosting emergency response posters to alert people (Kagoshima Prefecture Independence Center for Persons with Disabilities)

Consider people with disabilities in evacuation drills

During regular evacuation drills, include users with disabilities and simulate how to guide them in evacuation.By anticipating all possible situations, you will be able to respond without panic in case of an emergency.

Image: Evacuation drills also assume people with disabilities

Installation of outdoor slope

In addition to emergency stairs, if you install an evacuation ramp, even wheelchair users can evacuate.

Image: Outdoor slope

Introduction of flashing emergency lights

Hearing-impaired people cannot hear emergency sirens.Emergency lights with flashing lights can be used to communicate to the hearing-impaired that there is an emergency.

Image: Emergency flashing lights installed in the lobby
Emergency flashing lights installed in the lobby

Utilization of wheelchairs available for rental within the facility

Make sure the wheelchairs in your facility can be used in an emergency.For people with physical disabilities (standing), it may be difficult to move, so consider evacuating in a wheelchair.