Manual for promoting the use of sports facilities for people with disabilities WEB teaching materials
Use of shared facilities
Lobby/corridor/common space
Changing room
Assistance Dogs
Shower
Emergency response
Receptionist ~Inventions that allow all users, including people with disabilities, to use the site comfortably~
The reception area is where customers first enter.If the reception process goes smoothly, it will be easier to use the service in the future, so initial response is important.
If you know someone who is having trouble, please give them a call.If you are a person with a disability, it will be easier to respond if you can confirm what kind of disability they have and what the problem is when you call them.
Response and consideration for people who are in trouble near the facility entrance and reception area
Visually impairedin the case of:
"I don't know where the reception desk is" etc.
- Identify yourself as a staff member, explain your surroundings, and guide them to the reception desk.
Visual impairment and sports
Deaf personin the case of:
``I can't convey my business'', ``I can't understand from the displayed information only'', etc.
- Please check your communication methods, such as written or oral communication, before proceeding with the procedure.If you are going to have to wait, it would be a good idea to explain how you will communicate your turn.Also, be sure to have a writing board and memo paper available at the reception desk.
Hearing loss and sports
Intellectually Handicapped Individualin the case of:
"I don't understand the reception" etc.
- First of all, please call out to us and guide us to the reception desk.When filling out documents, be sure to use pictures and diagrams that are easy to understand.
Intellectual disability and sports
Mentally handicapped individualin the case of:
``I feel anxious in a new place'' ``I feel restless'' etc.
- Talk to them kindly and ask about their needs.
Mental disorders and sports
Physically handicappedin the case of:
“I can’t open the door,” “I can’t get over the steps,” etc.
- With the user's consent, provide assistance such as opening and closing the door, pushing the wheelchair, or carrying luggage.
Physical disabilities and sports ~Standing~
Physical disabilities and sports ~Wheelchair users~Install a cane holder on the counter
If you are visually impaired or physically disabled and use a cane, you will need to prop it up when filling out forms, etc.
It is convenient to have a cane rack or cane rest on the reception table.It is not a special item, and you can use equipment like an umbrella stand instead.
●[Saitama Prefecture Disabled Persons Exchange Center]
A walking stick rest is installed on the reception table.In addition, stickers with illustrations are attached for easy visual understanding.
Installing hooks on the edge of the table (Saitama Prefecture Disabled Persons Exchange Center)Prepare a shoehorn
If you have a shoehorn at the reception desk, changing room, or other places where you put on and take off your shoes, you can safely put them on without having to bend over.
Substitute with a small whiteboard
We sometimes use writing boards to communicate with people who are hearing impaired or mentally disabled.
If you don't have a dedicated writing board, you can use a whiteboard.
●[Fussa City Kumagawa Regional Gymnasium]
I don't have a dedicated writing board, so I use a small whiteboard.
general writing board
Substituted with a small whiteboard (Fussa City Kumagawa Regional Gymnasium)
Be careful when opening and closing the door
There are many areas within the facility, such as gymnasium entrances and pool entrances, that do not have automatic doors.On the other hand, some people with physical disabilities have difficulty opening and closing doors.
●[Musashino City General Gymnasium]
The entrance to the pool is not an automatic door, so if someone in a wheelchair wants to enter, the staff will help open and close the door.
Prepare buckets, rags, and chairs for cleaning.
For items that are difficult to put on and take off, such as wheelchairs, prosthetic legs, and assistive devices, there are many facilities that will allow you to use them without treating them as shoes if you clean the tires and soles of your shoes.
Set up buckets, rags, chairs, etc. at the entrance to encourage people to clean tires and lower limb orthotics.
●[Saitama Prefecture Disabled Persons Exchange Center]
Chairs, buckets, and rags are available at the entrance.
Low table that can be used while in a wheelchair
If the reception counter is high, wheelchair users may not be able to reach it.
●[Machida City Athletics Stadium]
The reception counter is high, so lower tables are available nearby.For events such as competitions, some users change to a racer (competitive wheelchair) and then use the tables to fill out paperwork.
