Manual for promoting the use of sports facilities for people with disabilities WEB teaching materials
Before using the facility
Points to check when applying/inquiry
Parking
Access Map
Handicapped dog(Guide dog, hearing dog, service dog)Correspondence to
Points to check when applying/inquiry
Before a person with a disability can use a facility, the person or their caregiver may make inquiries.
It is important to hear as much as possible in advance about the nature of your disability and what kind of activities you would like to do.
Check the details of the failure and use it safely
For personal use
Most people who inquire before using the service feel some kind of anxiety about using it.If you are asked about the details and extent of your disability, listen carefully.If no offer is made, ideally you should be able to hear it during the conversation.Information on disabilities is important for safe use of the facility, so please do not be rude when asking.
For group use
Currently, in most cases detailed declarations such as the breakdown of persons with disabilities within an organization are not made.However, if the number of people with disabilities increases in the future, it may become necessary to understand the usage status of people with disabilities.It would be a good idea to record the type of disability on the number of people report, etc., and have user organizations report it.
Check the needs of the user himself/herself
When inquiring about usage, ask them specifically what they want to do and which facilities they want to use.
If you understand the needs of the users in advance, you can think about how the facility should respond.Additionally, if we are unable to comply with the user's wishes, we can notify the user in advance and provide information about other sports or other available facilities.The facilities can prepare in advance, and the users themselves can understand their own needs, which leads to smoother use.
Provide facility information in advance
Hard side:Parking lot, facilities etc.
Let us know in advance whether there is a parking space for wheelchair users, changing rooms, steps, etc. of the facility.If you are unable or unable to use it after visiting the museum, it may lead to trouble.By providing information in advance, users' concerns are alleviated, and on the day of the event, we can respond smoothly without panic.
Soft side:Convenient times etc.
Even if you visit during busy times or times when there are fewer staff, we may not be able to accommodate you.After confirming the user's needs, you can let them know when the facility is open and when there are many staff members, which will be kinder to the users and easier for the facility to respond to.Also, depending on the staff's response, you may be able to resolve hardware issues, so make sure you are able to exchange information with each other.
Share information with staff diary
Resolving facility inconveniences, such as installing elevators and ramps, will take time.However, there are some facilities that are surviving through ingenuity and effort on the intangible side, such as staff response.
●【Meguro Civic Center Gymnasium】
We do not refuse people with disabilities to use our facilities, and the facility staff actively accepts them by contributing their manpower and wisdom.In addition, we keep a communication diary among our staff members and record information on prospective visitors and examples of how to respond to them, in an effort to ensure a smoother reception.
●[Nagoya City Sports Center for the Disabled]
We provide "team support" to ensure that each staff member does not respond differently.At each physical education facility that can be used by individuals, we create a diary to keep track of equipment and instructional content, and we share information within the facility by checking the content at morning meetings.
Implementation of facility orientation
Ideally, sports facilities should be designed to be easily accessible and safe for all people to use, and to create an environment where people with and without disabilities can be considerate of each other and engage in sports activities with peace of mind. is.
When disabled people use the facility, they may have different problems depending on their disability, but by showing them around the entire facility at the beginning, they can increase their understanding and understanding and encourage them to use the facility independently.Additionally, information such as issues faced by the facility and users can be shared.It will be easier for people with disabilities to use common areas other than sports facilities, such as changing rooms, showers, and toilets, if you explain how to use them when checking in.
Use of shared facilitiesAlthough we have described how to deal with each failure regarding common areas, first, let's conduct an overall orientation.
Points for implementing general orientation for persons with disabilities
For visually impaired people: "I don't know the overall situation and location of the facility being used."
- Guide and guide users along the flow line that they use the facility.
- Use Braille blocks or walls to guide people who wish to use the facility alone or who are able to do so.
- When using shared facilities such as toilets, changing rooms, and showers, be sure to explain things in an easy-to-understand manner while touching and using the equipment.
- Similarly, inside sports facilities, touch and check the equipment and explain where it is stored and how to use it.
Visual impairment and sportsFor hearing impaired people: "I understand from the information on the bulletin board, but I don't know the details."
- Make sure to prepare a paper explanation of the facility and notes on shared facilities.
- As you tour the museum together, check to make sure that the information is being conveyed to you one by one.
Hearing loss and sportsIn the case of a physically disabled person: "I don't know where the changing rooms, toilets, etc. are."
- As you walk around the area, point out the restrooms, changing rooms, and other places you can use.
Physical disabilities and sports ~Standing~
Physical disabilities and sports ~Wheelchair users~
For people with intellectual disabilities: "I don't know how to use the facility"
- Provide guidance in accordance with the flow of how the user would use the facility.
- It is easier to understand when guidance and explanations are provided using pictures, diagrams, and display boards with furigana.
- Be sure to speak slowly and in easy-to-understand language.
- If you have a caregiver, please guide them along.
Intellectual disability and sports
In many cases, once the entire information is explained in this way, both the user and the facility can alleviate their concerns.If you can explain not only the facilities you want to use, but also the common spaces, it will lead to smoother use.In addition, by keeping chairs and other equipment in a clean and easy-to-use location, everyone can use the facility safely.
We place stickers with photos and names of the equipment on the baskets and shelves where we store equipment, so that anyone can use them immediately.
(Saitama Prefecture Disabled Persons Exchange Center)